Increase Visibility

Keep Track of Your Team

Send your team where they're needed most

Visibility of your team is vital to serving your customers efficiently.  Assigning orders to resources who are close to task locations saves both time and money.
 
Within the map view of Productivity Manager, you have the ability to visualize the locations of your field technicians.  From this view you can also select individual team members and view more specific details regarding their location and tasks.

Actively Manage

A Streamlined Approach to Managing your Team

Manage your workforce directly from Productivity Manager

Release Orders – After you create an order, use Productivity Manager to release orders so your team can begin delivering against these tasks.

Assign or Reassign Orders –Need to change who is assigned to an order? Quickly reassign the technician responsible for the order to keep things moving. This can be done one order at a time or in bulk.

Prioritize Orders –  If you have orders that need to be completed ASAP, change their priority or due date within Productivity Manager so your team can stay on track.

Communicate with Technicians in the Field

Update your team in real time

Your team relies on you for guidance. Productivity Manager assists in supporting your technicians while they’re in the field.

Append instructions on orders – even while they are being completed. This feature allows supervisors to edit notes and long text within orders and operations. Team members in the field see these changes in real time.

Maximize Productivity

View Attachments

Gain a better understanding of what your team is accomplishing

Technicians can add pictures, forms and other attachments within Work Manager while executing orders. These materials clarify their notes and are visible to supervisors directly in the order detail screen of Productivity Manager after synchronization.

This additional insight can provide valuable as managers continue in their search for efficiency and cost savings.